Design - Customer sent design & style pictures. (3rd order from a much valued customer) Personlisation/Trend - Hat - Super Chunky, with a large pompom. Scarf -Retro, bright, long & textured. Colour Theme - Hat - Cream, stone, earthy tones. Scarf- bold, bright blue. Creativity - Following customer style & design pics, emailed pattern choices directly back to the customer, along with colour yarn choices.